Welcome to the Order Information page.
This section provides information on everything from acceptable order payments, to standard order delivery. Quote Requests must include a brief description, quantity, required dates, specifications and custom requirements, if any, in the comments field. Requests will be acknowledgment immediately. Expect to be contacted by a Moxtek® representative within 48 hours.
The payment information should be on the invoice as well as the customers statement of account that is sent once a month. Moxtek accepts Checks, Wire Transfers, MasterCard, and Visa credit cards in U.S. dollars only. Credit card orders must include the credit card number and the expiration date. For questions related to wire transfer payments please contact us.
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Orders are sent by ordinary surface mail or airmail. Delivery within the continental United States requires 1 to 4 days; delivery elsewhere requires 1-2 weeks. Faster delivery service can be arranged at additional cost. Please indicate your preferred delivery option on your request for quotation form.
Prices are subject to change without notice.
Claims for missing or damaged products will be honored up to six months from initial delivery date.
Please visit our Warranty page for detail description of Moxtek's warranty policy.